Otherwise known as Knitting Softwear/Sweater Wizard, etc, etc
Opened my e-mail and there was an e-mail from Leah Wulster of Knitting Softwear Inc.!!!! She had attached another copy of the Interactive Sleeve Wizard for me to re-download, if I hadn't found the one I purchased and downloaded on 11/1/10.
NO, I had not sent them an e-mail. I had called them and left a voice mail. Yes, I did leave my name, City and State. Leah had taken the time to dig through their records and find the sale record. I did not ask them to do that, I'd just told them I was having problems finding where I saved it! I had said the I would get back to them, during office hours, if I coldn't find it. I just figured I'd wait until after Thanksgiving and call next week!
Wouldn't it be wonderful if all companies were as reputable and great to work with.
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